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    Digital addresses

    Sharing a Location With Service Providers

    How to give plumbers, installers, taxi drivers and other service providers an exact place to arrive at, with the right level of detail and care.

    Updated 14 October 2026 · 2 min read

    When a plumber, electrician, installer, taxi driver or inspector is coming to your place, a precise location saves time for both of you. The goal is to give them enough to arrive correctly, and no more than they need.

    Who counts as a service provider

    Anyone who comes to a place, rather than receiving a parcel: tradespeople, technicians, home health visitors, cleaners, driving instructors, taxi and ride drivers, utility inspectors and surveyors. Each has a different way of working, but all of them gain from knowing the exact entrance.

    What to share

    1. The postal address in the form the company has on file.
    2. A precise point as a code or a link, placed at the entrance they should use.
    3. Access information, such as the gate, bell or door colour.
    4. A contact number that will be answered on the day.

    Where to put it

    • Booking forms. Many companies have a notes or instructions field. Paste the code there. See how to write a digital address in forms.
    • Confirmation messages. Reply to the confirmation with the location so it is in the same thread.
    • Phone calls. Read the code out slowly in blocks. Ask the person to repeat it back.

    Tips that save a wasted visit

    • Check the pin before you send it. See how to verify a digital address.
    • Mention if the vehicle must park elsewhere or if the building has a rear entrance.
    • For large estates or apartment blocks, give the building and unit as well as the point.
    • If the visit is recurring, save the location in the provider's notes so you do not need to repeat it.

    Rides and taxis

    For pick-ups, choose the spot where a vehicle can stop legally and safely, not necessarily your front door. A pin at the corner or gate gives the driver a place to wait. Confirm the point with the driver before they set off.

    Be selective

    Only share a precise home location with providers you have booked. If someone you did not expect asks for your exact location, confirm with the company by a channel you trust. See safety tips for sharing your home location.

    The same principles apply to parcels. See how to share your location with a courier.

    Related reading

    Digital Addresses for BusinessesHow shops, clinics and service companies can use a precise location code so customers, suppliers and drivers always arrive at the correct entrance.Digital Addresses for DeliveriesHow an exact location code reduces failed deliveries and driver confusion, and how senders, recipients and carriers can use it in the final leg.Digital Addresses and GeocodingGeocoding turns an address into coordinates; a digital address is a code for those coordinates. See how the two ideas relate and where they differ.Delivering to Apartment Blocks and FlatsApartment deliveries fail when the unit, entrance or buzzer is unclear. Learn which details to give so couriers reach the right door the first time.