Industries and use cases
Property Management and Facility Maintenance
Property managers dispatch crews to many buildings and entrances. Use UPCS codes to send each technician to the exact door, bay or service point.
Updated 14 October 2026 · 3 min read
A property manager may look after dozens of buildings: apartment blocks, small commercial parcels, a warehouse park. Each has a main entrance, a service door, a basement ramp and a bin yard. The work order says "Block C, leaking pipe", and the contractor arrives at the front of Block A.
UPCS lets you give every one of those points an exact location. A code takes anyone who opens it, a plumber, an electrician or a cleaning crew, to the exact spot that was picked, a 3 m x 3 m square. It complements the building's address and your internal unit numbers.
What to code
- Main entrances for each building.
- Service and delivery entrances.
- Loading bays, bin stores and plant rooms.
- Meter rooms, water tanks and generators.
- Parking access points for contractor vehicles.
Build this list once per property. It becomes the shared reference that saves everyone from re-explaining the site.
Daily use
When a ticket is raised, attach the code of the correct entrance to the work order. The contractor opens the link and taps Get Directions. If a crew replaces another, the next team uses the same code, with no need to rely on the previous person's memory.
For landlords with many sites, a short sheet of codes per property can be kept with the maintenance contract. Tenants can be given the building code so repair requests always mention the right entrance.
Where the technology connects
Teams that run their own system can call the REST API from the server with an x-api-key header: look up a code with GET /v1/upcs/lookup/{code} or create one from coordinates with POST /v1/upcs/generate. Keep API keys on the server. See the documentation for details, or the partner page to create an account and keys.
Maintenance companies might also read field service technicians and home services and repairs.
Emergencies and out-of-hours calls
Burst pipes and power faults do not wait for office hours. An on-call contractor who has never visited the site needs the right entrance immediately, and a code in the ticket saves a call to a tenant who may be unreachable. Keeping the plant room and the meter room codes in the same sheet as the building entrance means the contractor can be sent straight to the point that actually needs attention.
Practical tips
- Zoom in until the grid shows and place the pin on the door the crew should use.
- Label codes with the building name and entrance purpose in your own sheet.
- Review your list after renovations that move entrances, then add the new point.
- Include the code in tenant welcome packs and on the notice board.
Frequently asked questions
Does a crew need to install anything? No. The code opens in any phone browser, and the lookup page offers Open in Map and Get Directions.
Can the code replace a unit number? No. Unit numbers identify rooms inside a building. The code locates the building or entrance in the world.
Frequently asked questions
Can I give one code per building or one per entrance?
Either. Many managers keep one code per building plus extra codes for service entrances, loading bays and plant rooms.
How do I let tenants report an issue with its location?
Share the building code on your notices and ask tenants to quote it in a request; the code leads your crew to the exact entrance.